How FT Solutions Help Clients With Network Infrastructure And IT Security Issues
At FT Solutions, we endeavor to offer our clients quality technology solutions that make their operations more efficient. It includes consulting small local businesses to large hospitality enterprises. Many of these companies are not well versed with IT, so we build up trust and guide them through the process. It brings peace of mind and allows them to focus on their core competencies.
Once a client signs up with us, we go above and beyond to deliver customer satisfaction and convenience. Please keep reading to learn how we help to satisfy clients with network infrastructure and security issues.
The Challenge: Network infrastructure and IT security issues causing downtime
Timing is the most challenging factor when trying to assist clients with an IT security breach or fix networking equipment, operating systems, and data storage. However, it is our job to ensure that their needs are met no matter the time. Security threats can occur round the clock, and that is no excuse for them to devastate our client’s business.
The Solution: 24/7 operation
Once a client opens a ticket or downloads remote support from our website, we quickly respond to tackle the issue. Our team’s response time is less than an hour, and our experts work as fast as possible to fix the problem. We understand that downtime for clients could result in the loss of business. Therefore, we make every effort to ensure their IT systems are working smoothly throughout the day.
The Bottom Line
We build client relationships through hard work and are confident that we can resolve most IT issues within two hours. Our team of IT professionals is ready to handle all our client’s issues no matter when they occur. Through our skills and experience, we will quickly identify the core of the problem and implement a solution.
If you need assistance with an IT-related service, get in touch with FT Solutions today. As an experienced IT services company in Miami, Florida, we can help to scale up any business by offering value for money solutions. We offer cloud computing, data backup and recovery, SEO and social media promotions, 3D virtual tours, and CCTV camera solutions. We also provide web designing for clients. All of our serves are available to clients across Hialeah, Miami, Doral, Coral Gibbs, Downtown Miami, and the surrounding areas.